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Press Release: IFB Director appointed

24 January 2012

Phil Bird has been appointed to the IFB Director post on a 6 month secondment. Since the beginning
of December, Phil has been overseeing the day-to-day operations of IFB while continuing to manage
the customer services operations for MIB. From 1 February, he will undertake the IFB Director duties
in a full-time capacity.

Phil will report to the IFB Supervisory Board which will meet in February for the first time since it was
established and during the next 6 months the Board members will consider the responsibilities and
requirements of the IFB Director role. Part of the organisation’s new 3-year strategy is to deliver
enhanced services to its customers, including developing fraud detection capabilities at the
application stage.

David Neave, Chairman of the IFB Supervisory Board said, Phil will work closely with the new
members of the IFB Supervisory and Technical Boards to build their familiarity with the IFB’s
operations. This will ensure that the strategy is rolled out as planned and that the investment is
delivering the fraud detection services required by the industry. These changes will realise fraud
savings of £60m over a 3 year period, representing a significant increase on current reported
savings

Phil Bird, IFB Director said, "In the last year the IFB has enhanced its core capability and a more
resilient infrastructure has been implemented. In 2012 the investment in the IFB has been increased
and this will enable us to more than double the resources and play a far greater role in preventing
fraud, by supporting our customers to manage more complex organised fraud networks. We will use
our strategic partnerships with enforcement authorities to ensure this results in arrests and
prosecutions."

-ENDS

About the IFB:

It is estimated that undetected general insurance claims fraud totals £2billion a year. This adds an
average £50 to each policyholder’s insurance premium. To reduce the impact of fraud on insurance
premiums, the IFB is helping the industry and enforcement authorities to find people committing
organised insurance crime in the UK. The IFB, a not-for-profit organisation, was launched in July
2006 to enable the insurance industry to cost-effectively detect and prevent organised insurance
fraud. The IFB supports the ABI’s wider industry fraud strategy and co-ordinates the identification of
criminal fraud networks and works closely with the Police and law enforcement agencies to disrupt
and prosecute criminals.